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Frequently Asked Questions

What is Workforce Housing?

Workforce housing provides income-restricted apartments for households that meet specific income requirements. At The Phoenix, qualifying apartments follow income guidelines based on Area Median Income, or AMI.


Who qualifies for a workforce housing apartment at The Phoenix?

Eligibility depends on factors including household size, total annual household income, apartment size, and the applicable income program guidelines.

Income from all household members and income sources is considered during the qualification process. Applicants must also complete the property's required screening process.


What are the current income limits for The Phoenix?

The current maximum annual household income limits for apartments offered at the 80% AMI level are:

1-person household: $73,760

2-person household: $84,320

3-person household: $94,880

4-person household: $105,360

Income limits are based on household size and program requirements and may change. Review the current workforce housing qualifications or contact the leasing team for the most current information and guidance for larger households.


Is The Phoenix accepting workforce housing applications?

Yes. The Phoenix is currently accepting applications for workforce housing apartments. Availability can change, and submitting an application does not guarantee an apartment.

Review the current floor plans and availability before applying.


How do I apply for a workforce housing apartment at The Phoenix?

Start by reviewing the current income qualifications and available floor plans.

The leasing team can explain the application process and the documentation needed to verify household size and income.


Does submitting an application guarantee an apartment?

No. Submitting an application does not guarantee housing or occupancy. Applicants must meet the applicable income requirements, complete the required screening process, and qualify for an available apartment.


What apartment sizes are available at The Phoenix?

The Phoenix offers one-, two-, three-, and four-bedroom workforce housing apartment floor plans.

Available apartment sizes, rents, and move-in dates can change. Visit the Floor Plans page to see current options.


Is The Phoenix a newly built apartment community?

Yes. The Phoenix includes newly constructed apartment homes developed as part of the redevelopment of the former Curtis Apartments site in Worcester's Great Brook Valley area.

The redevelopment is bringing new affordable and workforce housing to the neighborhood.


Where is The Phoenix located?

The Phoenix is located at 40 Great Brook Valley Ave in Worcester, Massachusetts, in the Great Brook Valley area on Worcester's east side.

The community provides access to Lincoln Street, Route 9 and I-290, connecting the neighborhood with downtown Worcester, Shrewsbury, medical campuses, shopping, schools and other parts of the city.


Is public transportation available near The Phoenix?

Yes. WRTA Route 26 connects the Great Brook Valley area with destinations along Lincoln Street and the WRTA Central Hub at Union Station.

The route serves areas near Lincoln Plaza, Green Hill Park, UMass Memorial Medical Center's Hahnemann Campus, Lincoln Square and downtown Worcester.

Transit routes and schedules can change, so check current WRTA information when planning a trip.


Is The Phoenix near Worcester employers and schools?

Yes. The Phoenix is within reach of several major Worcester employment, healthcare and education areas.

Nearby Worcester destinations include UMass Memorial Medical Center's Hahnemann Campus, UMass Chan Medical School, the UMass Memorial University Campus, Saint Vincent Hospital and Quinsigamond Community College.


What amenities are available at The Phoenix?

Community amenities include laundry care centers, controlled building access, elevator access, on-site parking, on-site management, a resident lounge, a playground and a splash pad.

Select apartment homes also include features such as vinyl plank flooring, stainless steel appliances, walk-in closets, window coverings and a full appliance package.

View The Phoenix amenities and apartment features.


Is The Phoenix pet-friendly?

Yes. The Phoenix welcomes cats and dogs. The current pet policy allows up to two pets with a maximum weight of 50 pounds.

Contact the leasing team for current pet requirements, fees, restrictions and other policy details.


Is parking available at The Phoenix?

Yes. The Phoenix offers on-site parking. Contact the leasing team for current information about parking availability and policies.


What is near The Phoenix in Worcester?

The Phoenix is near shopping, parks, healthcare campuses and transportation routes on Worcester's east side.

Lincoln Plaza provides access to everyday shopping along Lincoln Street. Green Hill Park offers athletic fields, playgrounds, picnic areas, ponds, wooded areas and other outdoor spaces.

Downtown Worcester is accessible by road and WRTA service.

Learn more about the neighborhood around The Phoenix.


How can I schedule a tour or contact The Phoenix?

You can contact The Phoenix leasing team with questions about availability, income qualifications, applications or tours.

Contact The Phoenix or use the Schedule a Tour option on the website.


1 MONTH FREE on select Apartments! Now accepting applications for immediate move-in!

See if you qualify below.

Email us at curtisi@winnco.com or call our office to get started. 

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